Into the warehouse
- Orders as soon as they are paid
- Line items, quantities and variants
- Shipping address and chosen service
- Customer notes and gift messages
- Order tags used as routing rules
Shopify
Shopify orders in. Tracking back out.
You authorise the connection from your own admin, we match each variant to a physical SKU, and after that the spreadsheet never comes back.
Back to your store
- Tracking numbers and carrier
- Fulfilment status per line item
- Available inventory levels
- Partial shipments and cancellations
- Return status where you enable it
Rules you control
- Branded packaging and inserts
- Carrier and service mapping
- Hold, split or partial ship
- Pre-order and backorder handling
- Which products we fulfil
Things that trip people up
The four Shopify setups that break quietly
None of these are hard. All of them cause a bad customer experience if nobody thinks about them before launch.
We go through all four in the setup call, because discovering them after launch means reships.
Setup
Four steps to live
Send your store domain
You approve access from your Shopify admin. We never ask for a password.
We map variants to SKUs
Each variant matched to a physical SKU and a warehouse location, confirmed with you in writing.
One real test order
Sync, pick, pack, label, tracking back to Shopify — the whole chain, before customers are involved.
Turn it on
Enable fulfilment per product. Mixed setups — some SKUs here, some in-house — are normal.
What it costs to move a Shopify parcel
Warehouse handling is published in RMB: ¥1.20 per order including the first unit, ¥0.30 for each extra unit, plus ¥0.50 to weigh and log. Postage depends on the lane.
- Courier to the US: ¥73–77/kg plus ¥20 per parcel
- Registered mail to 30+ destinations from ¥16/kg
- Volumetric weight calculated on your behalf
Honest about the trade-off
Fulfilling Shopify orders from China is the cheapest per unit and needs no foreign entity. What you give up is speed: 7–10 business days to the US, not next-day.
If your promise is 2-day delivery, the answer is stock in the destination market — which we also run. We will tell you which one fits rather than sell you the other one.
Do I need to change my theme or install an app?
No. Fulfilment happens at order level in your admin. Your storefront, checkout and existing apps are untouched.
Is there a public Shopify app?
Not yet. The connection is set up with our operations team, which we think is better for you — the SKU mapping is where these integrations fail, and it deserves a person rather than a wizard.
Can I use my own carrier account?
Yes. Ship on your negotiated rates and we bill handling only, or use ours. Either can be chosen per order.
What if an item is out of stock when the order comes in?
You set the rule — hold, partial ship or cancel the line — and we apply it. We do not decide on your behalf.
How long does setup take?
A few days once we have your SKU data. Usually the longer wait is goods in transit to Shenzhen, and we can do the mapping while they travel.