Do I have to change my theme or install anything?
No. Fulfilment happens at order level, not in your storefront. Your theme, checkout and apps stay exactly as they are.
Can I use my own carrier account?
Yes. Ship on your negotiated rates and we bill handling only, or use our carrier accounts and rates. Both are supported per order.
What happens when an item is out of stock at the moment of order?
You set the rule: hold, partially ship, or split. We apply your rule rather than deciding on your behalf.
Can the API handle batch imports of existing stock?
Yes — most brands start with a bulk upload of SKU master data, then let the API handle day-to-day movements.
Do you support webhooks?
Yes, for dispatch events and stock changes, so your systems can react without polling us.