Integrations & technology

We wrote the warehouse software, so the data is ours to give you

Renting a WMS means your stock counts live in somebody else's product, shaped by somebody else's priorities. We built ours, which is why the API is real, the portal is current, and a custom field takes a conversation rather than a roadmap request.

WMS — the barcode chain

Every unit is scanned when it arrives and scanned again when it leaves. Between those two scans it sits in a location tied to one SKU, so a pick is a directed scan rather than a search.

  • Unit-level receiving and dispatch scans
  • Unique location per SKU
  • Cycle counts against the system of record
  • This is where the 99.89% accuracy figure comes from

ERP — one ledger

Orders, stock movements and billing sit in the same system rather than three spreadsheets reconciled by hand at month end.

  • Invoice lines traceable to the movement that caused them
  • Inbound and outbound in one timeline per SKU
  • Multi-market rates and currencies handled in-system

Customer portal

What you can see without asking anyone: stock on hand, what is inbound and when it lands, what shipped, and what it cost.

  • Live stock levels per SKU
  • Inbound records with receiving discrepancies
  • Outbound history and tracking numbers
  • Monthly statements you can audit

Open API

REST endpoints for the things that matter: push an order in, pull stock and tracking out. Webhooks for status changes so you are not polling.

  • Create and cancel orders
  • Read stock levels and inbound status
  • Receive tracking and dispatch events
  • Credentials issued with your account
Store connections

What connects today

Native connections are set up with our team on a short call rather than a self-serve wizard — because the SKU mapping is what breaks fulfilments six weeks later, not the connection itself.

PlatformHow orders arriveWhat syncs back
Shopify Direct API authorisation from your admin — we never need your password Tracking, fulfilment status, inventory levels
WooCommerce Plugin or direct API connection Tracking and status per line item
Amazon (FBM) Order feed, plus FBA inbound and prep Shipment confirmation and tracking
eBay Order feed Tracking and dispatch notice
Magento / BigCommerce / TikTok Shop Via our REST API or a scheduled file Whatever your integration reads from the API
Anything else REST API, SFTP drop or CSV on a schedule API or generated report

There is no public app-store listing for these connections yet. Setup is done with our operations team, and we will say plainly if your platform needs custom work.

Setup

Four steps, and one test order before you go live

Authorise

You approve access from inside your platform's admin. No credentials change hands.

Map SKUs

Each storefront variant is matched to a physical SKU and a location in the warehouse. We confirm the mapping with you in writing.

Test order

A real order runs the whole chain — sync, pick, pack, label, tracking back to the store — before any customer is involved.

Go live

Turn fulfilment on for the products you want us to handle. Keep the rest in-house if you prefer; mixed setups are normal.

Do I have to change my theme or install anything?

No. Fulfilment happens at order level, not in your storefront. Your theme, checkout and apps stay exactly as they are.

Can I use my own carrier account?

Yes. Ship on your negotiated rates and we bill handling only, or use our carrier accounts and rates. Both are supported per order.

What happens when an item is out of stock at the moment of order?

You set the rule: hold, partially ship, or split. We apply your rule rather than deciding on your behalf.

Can the API handle batch imports of existing stock?

Yes — most brands start with a bulk upload of SKU master data, then let the API handle day-to-day movements.

Do you support webhooks?

Yes, for dispatch events and stock changes, so your systems can react without polling us.

Need something the API does not do yet?

We wrote the system, so a custom field or endpoint is a conversation rather than a wait for somebody's roadmap.