Shipping from China to Italy
Italy is a large market with notably demanding consumers on delivery and returns, and our direct registered-mail lane is currently paused. Courier alternatives and EU stock via Germany are the routes we quote.
Transit, before the marketing
Anyone quoting a fixed day count for every parcel is quoting an average and hoping you do not notice.
No facility in this country — but EU stock is an option
Our German partner facility covers EU-wide fulfilment, so stock can sit inside the customs union and clear once instead of per parcel. For repeat volume in this market that is usually the better answer than a per-shipment direct quote.
What decides the outcome in Italy
Import tax and who pays
Italian VAT on distance sales is collected at the point of sale under EU rules, depending on your order values and establishment.
What catches sellers out
Italian buyers return goods at a comparatively high rate. A domestic returns address — which EU stock provides — is worth more here than a small freight saving.
Labelling
Italian-language labelling and instructions are required for most consumer goods.
What we do before it leaves Shenzhen
- Unit-level count and condition check against your packing list
- Photographs of anything that does not match, the same day
- Weighing on calibrated scales, volumetric weight included
- Labelling to the requirement of the onward leg
- Tracking pushed back to your storefront
What we will not promise
- A fixed delivery date for every parcel
- Customs clearance without accurate declarations
- A duty figure — that is for the destination customs authority to assess
- A local returns address we do not have